• Q What sets Premier Lab Solutions apart for lab-based urine drug testing?Premier Lab Solutions offers reliable in network employee drug screening and confirmation testing along with personal service and support. We participate in laboratory proficiency testing to maintain the highest levels of quality and work closely with our sales representatives and laboratory staff to ensure we stay at the forefront of medicine.
  • Q What drug testing situations are best suited to a lab-based, urine test?Urine testing is an ideal situation for every testing reason including pre-employment, random, reasonable suspicion, post-accident, return-to-duty and follow-up testing. Businesses rely on laboratory-based urine testing for its cost-effectiveness and capacity to screen for a wide variety of drug substances, both illicit and prescribed.
  • Q What drugs are detected with a urine test?Premier Lab Solutions tests for the following drugs: alcohol, amphetamines, barbiturates, benzodiazepines, buprenorphine, cocaine, fentanyl, marijuana, MDMA (Ecstasy), methadone, opiates, oxycodone, and phencyclidine (PCP). Additionally, we offer validity testing such as creatinine, oxidants, pH and specific gravity for detection of specimen adulteration.
  • Q What certifications does Premier Lab Solutions maintain?Our laboratory is certified and accredited by CLIA and COLA.
  • Q How are the results reported?As with all laboratory-based drug testing, test results are logged into the Laboratory Information System (LIS) and reported to the client by a direct interface, web reporting, confidential fax or by printer.
  • Q How much does a lab-based urine drug test cost?The cost of the urine drug test will vary based upon volume and the number of drug panels selected. Please contact your Sales or Account Management representative for more information.
  • Q What are Point-of-Care (POC) screens?A qualitative test taken at the point of care. This test can provide rapid results and the opportunity for faster medical decisions. Only LC-MS/MS confirmation can truly establish the presence or absence of the drug.
  • Q Will Premier Lab Solutions provide POC cups?Yes. Premier Lab Solutions will invoice the physician.
  • Q How accurate and reliable is the LC-MS/MS confirmation?Premier Lab Solutions utilizes the most sophisticated, up to date technology available. The test utilizes an optimal method of extraction and analysis for each drug using liquid chromatography tandem-mass spectrometry (LC-MS/MS). Our equipment is extremely accurate and sensitive.
  • Q Does my client have to pay for shipping and handling?No. We will provide all necessary shipping fees, packaging and supplies.
  • Q How long does Premier Lab Solutions keep the urine samples?We keep the samples for 30 days, just in case there is need for an additional confirmation.
  • Q What is the recommended amount of urine a patient should provide?40 ml of urine is recommended for every sample. (about 1/4th of the cup)
  • Q When will my client’s samples arrive to the laboratories?Included in our shipping supplies, we always provide ‘next day air’ shipping labels for our clients. The client’s samples should be received at the lab within 24 hours of shipment.
  • Q How long does it take to receive test results?Results are typically within 24-48 hours from the time of receipt. All presumptive positive results go through a confirmation process to ensure accurate results.
  • Q How long are drug testing results on the portal?Drug testing results are on our client portal for as long as you are a client with Premier Lab Solutions. For your convenience, the most recent results will always be listed by patient when you perform a general search.
  • Q With such a unique niche, what is the vision of a community and comprehensive lab and what does that mean to consultants being able to go to a physician and offering a comprehensive set of solutions for the patients at that office?Being a community based lab means a couple of different things:
    • If a provider has a question on a specific test that is resulted out to them, they don’t call a customer service bank like they do at our competitors where they have a cheat sheet card where they can answer about 10 scripted questions.  They can actually get a hold of the lab tech that ran the test and understand clearly what occurred when they ran that test.
    • If they have a specific question on a CBC and on a white blood cell count elevated and it doesn’t appear the patient should have an elevated white count they can discuss through what looks like occurred.
    • Providers appreciate the fact that if they do need to speak with somebody, they are not going to a customer service representative they are going to the technician that ran the test and has the analysis in front of them to get into a deeper discussion on that particular test.
    • Questions brought to your attention in a particular physicians office that you are unsure of, chances are Premier has a solution for that.
    Think of Premier Lab Solutions as the first line of defense in solving your customers needs. Premier can be the one stop solution for all your lab needs.  That’s why they contracted and they went for the in-network solution.  You don’t have to worry about sending to our competitors or sending to Premier because, for most instances, they have the solution with their diverse payors.
    • There is the occasional outlier, our competitors don’t have every contract and Premier doesn’t have every contract. Premier Lab Solutions is growing their footprint daily and currently have resourced 1700 current contracts.
    • If you call in and have a specific payor need Premier will search their contract database and respond quickly. If more research time is needed they will provide you with a timeline on how they are going to attack and obtain the information for you.
    • Most reference labs, currently, are small in nature and limited in scope. Most of them tend to be small toxicology and genetics labs.  This differentiates Premier Lab Solutions, as their ultimate goal is being in-network and a full service reference lab.
    • If you have an Oncology group, a Pediatric group, an Internal Medicine group what ever the specialty may be they will have solutions and be able to handle all the testing that occurs within the walls of those practices. Premier does not have maximum capabilities today, but they will be scaling and providing a calendar with launch dates by specialty.  In addition, they will provide you the specialized testing to help monetize your practice.
    • They will come to the different practices and inform you of the hot buttons, such as flow  and psychometry, elctrophresis, whatever the testing channel may be.  With security, they can map out and show you what the return would be.
    We are more than just a toxicology lab, we are a reference lab with lots of solutions for providers and patients.
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